1. These operating rules establish the rules for using the parking spaces in the DOAS Parking Garage (hereinafter referred to as “Parking Garage”) intended for the parking of personal motor vehicles or motorcycles (hereinafter referred to as “Motor Vehicle”) between the operator of the parking garage and the owner or user of the motor vehicles. The parking space is a defined part of the parking garage and is not a separate non-residential space.

2. The operating rules are placed in a visible place in the parking garage.

3. Only a customer (hereinafter also referred to as the “driver” or “user”) who accepts the operator’s agreement on the use of a parking space, this operational policy, and the fact that the garage premises and the parked motor vehicles are monitored by surveillance cameras, may use a parking space in the parking garage.

4. The agreement between the operator and the customer on the use of a parking space in the garage is established on the date specified in the written contract concluded between the operator and the customer. Upon signing the contract or based on an order (including by email), the operator shall hand over the parking space and parking access card to the customer for use of a designated parking space.

5. The customer has the right to park the motor vehicle without a trailer driven by him in the parking space in the parking garage non-stop, i.e. continuously 24 hours a day.

6. The customer has the right to park only in spaces marked as reserved for a specific legal or natural person. In case of violation of this prohibition by the customer, the operator is entitled to warn the customer with a ticket placed behind the wipers, or in another visible place, to fit a technical device on the customer’s car preventing the vehicle from leaving, the so-called wheel clamp on the vehicle and charge the customer a handling fee of €120 excluding VAT for its removal, plus a parking fee according to the current price list for each hour started. The vehicle may also be towed at the customer’s expense if conditions for removal under § 43 para. are met. (4) of Act No 8/2009 Coll. on road traffic as amended.

1. Vehicle Entry:
a. The driver stops in front of the electronically controlled entry gate and opens it by placing the parking card near the reader located at the garage entrance.
b. After entry, the driver parks the vehicle in their designated parking space in the garage.

2. Vehicle Exit:
a. The driver stops in front of the electronically controlled exit gate, which opens automatically, and exits the garage.

3. Movement of people in the garage unrelated to parking is NOT ALLOWED.

4. Maximum permitted speed of motor vehicles in the whole parking garage is 10 km/hod. The maximum permitted height of motor vehicles entering the parking garage is 2.1 m.

5. Vehicles powered by LPG or CNG are not permitted in the garage. If the operator discovers the presence of a gas-powered motor vehicle in the premises of the parking garage, he will immediately have it towed to a designated place at the expense and risk of the owner (holder) of the motor vehicle.

6. If a vehicle parked outside the designated (contracted) space obstructs traffic or pedestrian movement, the operator will immediately block the vehicle at the customer’s expense using a device preventing its removal, block the parking card, or have the customer’s motor vehicle towed at the customer’s expense and risk.

7. To secure any outstanding (financial) claims related to parking services (e.g., parking fees, handling fees for clamp removal, towing costs), the operator has the right to retain the parked vehicle on-site, even if it belongs to a third party (i.e., not the customer). In such a case, the operator informs the customer about retaining the motor vehicle and reasons for retaining the motor vehicle, while he is entitled to prevent the motor vehicle from leaving by his own means. The right to retain the parked motor vehicle in the premises of the parking garage expires upon the satisfaction of the secured claim or the provision of sufficient collateral.

8. All vehicles in the garage must be in proper technical condition and approved for road use. The customer is obliged to notify the operator of any removal of registration plate of the motor vehicle in advance, e.g. in order to register a new motor vehicle. If it can reasonably be assumed that the owner wants to get rid of the motor vehicle due to the state or extent of its damage, this motor vehicle will be treated in accordance with applicable legal regulations.

9. Operating hours: Monday – Sunday: NONSTOP (00:00 to 24:00).

10. It is forbidden to drive a motor vehicle in the garage without a valid driver’s license or to conduct driving lessons.

1. Properly close and lock the motor vehicle after parking, secure it against accidental starting and park in only one parking space.

2. Comply with all warning signs, traffic signs and notices located in front of and in the parking garage, and with these operating rules.

3. Comply with all safety and fire regulations.

4. While in the garage, all individuals must ensure their own safety and avoid staying near the garage gates or moving parts.

5. Pay attention to increased consideration for pedestrians and not to endanger their safety.

6. Use the parking space for a motor vehicle in roadworthy condition only and park only in the designated parking space. It is prohibited to park in spaces marked as reserved parking spaces for a specific legal person or natural person.

7. Maintain cleanliness and order in the parking garage.

8. Respect the performance of cleaning and maintenance of the parking garage premises and, for this purpose, the temporary restriction of the use of parking spaces.

9. The assigned parking card entitles the holder to continuous access in and out of the garage for one motor vehicle. In case of loss, the holder must report it immediately to the operator and pay a fee of €45 for a new card.

1. Leave children and live animals in a parked locked motor vehicle.

2. Sleep in motor vehicles.

3. Leave valuables in visible places in parked motor vehicles.

4. Smoke and use open flames, and it is also prohibited to handle flammable substances.

5. Put away and store various kinds of objects, especially objects made from flammable materials.

6. Pump fuels into motor vehicle tanks, carry out repairs, change oil, charge starter batteries, drain coolant and other liquids.

7. Leave the engine running, test the engine.

8. park motor vehicles with a leaky tank or other damage endangering the operation of the parking garage, as well as park motor vehicles that are not in roadworthy condition and vehicles that do not meet technical regulations.

9. wash motor vehicles or repair them, except for shutting down a malfunction in order to put the motor vehicle into operation.

10. park motor vehicles in lanes in front of the emergency exits, exits from the parking garage, and outside the parking space due to the possible disruption of the flow of traffic.

11. Ride roller skates, skateboards, bicycles and electric scooters.

12. Park motor vehicles with snow chains on the wheels, or with tires with spikes.

13. use warning sound signals.

1. Every user parking in the parking garage notes that parking spaces in the parking garage are charged.

2. Liability for damage is governed by the provisions of Act No. 40/1964 Coll. Civil Code as amended.

3. The operator is not responsible for damage, destruction or theft of things and motor vehicles parked in the parking garage. Parked vehicles are not guarded, and the operator is not responsible for their damage, destruction or loss during parking.

4. The operator is not responsible for the damage to things left in the motor vehicle during parking, nor is he responsible for the damage to freely removable parts of the motor vehicle.

5. The customer, including all persons staying in the premises of the parking garage, is obliged to ensure that no damage occurs to the property of the operator and other customers of the parking garage, while he is responsible for all damages to the property of the operator and other customers of the parking garage caused by him or his motor vehicle.

6. The customer is obliged to compensate the operator for all damages to the parking garage and its equipment caused by his own fault.

7. The customer is obliged to immediately report every damage to the operator if it was caused to the customer by the operator’s activities.

1. The operator is obligated to:
a. ensure the operation of the parking garage in accordance with these operating rules and other generally binding legal regulations in force in the Slovak Republic,

b. maintain cleanliness and order in the parking garage, including winter maintenance, remove all obstacles that may affect the smooth and safe operation of the parking garage,

c. Make this operational policy and the operating hours available to everyone by publishing it at the site and on the official website.

d. deny entry of a motor vehicle to the parking areas by other types of motor vehicles than motor vehicles, i.e. vehicles with trailers and vehicles dimensions of which differ from the standard for which the parking garage is intended,

e. deny entry to the parking garage by buses and vehicles with a total length of over 5m,

f. carry out checking and monitoring of the parking garage,

g. in case of restrictions on the use of prepaid parking by the operator according to point 2. h) of this Art. of operating rules, the customer is entitled to have the validity of his parking card extended by the period during which the parking was restricted by the operator.

2. The operator is entitled to:
a. charge a parking fee,

b. not to allow higher number of motor vehicles than is the capacity of the parking garage to park in case of filling the parking capacity of the parking garage,

c. demand compliance with these operating rules from every entity that is authorised to park in the parking garage according to these parking rules,

d. close the parking garage in the event of any danger that might directly or indirectly endanger or damage the life, health or property of the entities parking in the parking garage and the operator,

e. deny entry to the parking garage to motor vehicles whose technical condition is not in compliance with applicable road traffic regulations, motor vehicles without a registration plate, motor vehicles with snow chains or studded tires, and other vehicles that may damage the property of the operator,

f. alert the state and city police on suspicion of committing an offence against the safety and flow of road traffic, other offence or a criminal act if anyone staying in the parking lot in the parking garage acts in violation with these parking rules, act in accordance with traffic and other legal regulations in cases where a vehicle is parked:
– in a way that obstructs garage traffic,
– in reserved spaces,
– outside marked spaces,
– across multiple marked spaces without paying the parking fee.

g. demand compensation for any damage caused to the operator by the user parking in the parking garage or the holder of a parking card relating to the parking garage,

h. suspend or cancel the validity of the purchased parking card for a necessary period of time in the event that an obstacle occurs on the part of the operator when providing parking in the parking garage, such as a technical problem, natural disaster, social or other events in cooperation with the public sector, or any other situation that is outside the operator’s control.

1. Every user parking in the garage must follow this operational policy and ensure no damage to property, harm to others, or violation of the operator’s or others’ rights occurs.

2. In the event of a violation of this operational policy and traffic rules, the case may be reported to the Slovak Police or municipal police as a suspected offense.

1. The operator uses a camera system operated in accordance with legal regulations exclusively for the purpose of protecting the parking garage and for the purpose of complying with the obligations according to the operating rules.

2. However, the operation of the camera system does not serve to guard a motor vehicle used for activities related to vehicle monitoring and security. The existence of a camera system does not establish the responsibility of the operator.

3. Users are not entitled to request records made by the camera system from the operator. However, the operator is entitled to provide these records to the relevant competent authorities based on their request or if such an obligation arises from the law.

1. The operator is the person responsible for processing the personal data of the user and the personal data of natural persons provided to the operator by the user, which are necessary for the exercise of rights and the fulfilment of the obligations arising from the contractual relationship between the operator and the user based on the agreement on the use of the parking space; for the purposes of this article, the agreement on the use means any agreement concluded between the operator and the user or another person if the subject of this agreement is the use of a parking space

2. The provisions of this article are primarily intended for the user who is a natural person. The user, who is a legal person and provides the operator with personal data of natural persons for the purpose specified in point 1, is obliged to inform these natural persons about the processing of personal data by the operator and about the provisions of these operating rules before providing the operator with the personal data; on request of the operator, the user is obliged to prove to the operator that this instruction according to this sentence has been carried out.

3. The user, who is a legal person and provides the operator with personal data of natural persons for the purpose specified in point 1, has the status of an independent operator based on the legislation in the field of personal data protection and is independently responsible for fulfilling the obligations arising from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “REGULATION”), Act No. 18/2018 Coll. on the protection of personal data and on amendment of certain acts as amended (hereinafter referred to as “Act”) and other generally binding legal regulations.

4. The purpose of processing of personal data provided by the user is to enable the fulfilment of rights and obligations arising from the agreement on the use, within the scope of contact data specified in the agreement on use. For this purpose, the operator can also process the identification of the vehicle registration plate and the type of motor vehicle. The legal basis for the processing of personal data is the fulfilment of the agreement according to Article 6 (1)(b) of the REGULATION, or according to §13(1)(b) of the Act.

1. Relationships between garage users and the operator are governed by this operational policy, the agreement on use of the parking space, and Slovak law.

2. If no amicable resolution is reached, the dispute may be resolved according to applicable Slovak legislation.

1. All users of the parking garage are obliged to comply with the operating rules of the parking garage which are binding on them.

2. This operational policy of the parking garage is valid and effective from January 1, 2025. 01. 2025

3. The operating rules of the parking garage will be visibly placed in the parking garage and will also be available on the website of the operator parkovacidomdoas.sk

4. The entire building of the parking garage is monitored by a camera system.

5. The operator is entitled to unilaterally change or edit the operating rules, if:
a. legal regulations change,
b. there are serious objective and provable reasons on the part of the operator.

6. If individual provisions of the operating rules are or become invalid, unenforceable or ineffective, it does not result in invalidity, unenforceability or ineffectiveness of the entire operating rules.